Joel Learn
www.joelomite.com
Objective
Manage, design and/or administer to improve network environments and staff.
Education
Purdue University - Bachelors of Science, 1997
Advanced IT Education: Microsoft Windows NT 4.0 2000 Server and 2003 Server, Advanced HP3000 Systems Administration, AS/400 Administration and Operations Management.
Certified
Microsoft Certified Professional (MCP) in Windows NT Server 4.0
Microsoft Certified Professional (MCP) in Windows 2000 Server
Work Experience
IBM Global Services – Indianapolis, IN
Delivery Compliance Administrator from 7/2002 to present
- Manage security patches and health checking on thousands of servers spread across multiple accounts. Acted as primary Anti-Virus and server security contact along with typical System Administration tasks. Project Management and TSA duties for secondary client including SAN and multiple platform server upgrades. Performed worldwide server support at third client. Acted as due diligence SME resulting in successful acquisition of multi-million dollar contracts. I am currently performing a DCA role focusing on VSA for Enterprise server security. I continue to act as a subject matter expert for all Intel platforms, MPE (HP3000), AIX (RS/6000), Unix (Sun, HP9000) and OS/400 (AS/400) on multiple IGS accounts across the country.
Pearson Education - Indianapolis, IN
The world’s largest education company, with offices in 30 countries.
Network Administrator from 1/2000 to 7/2002
- In conjunction with the responsibilities as systems administrator, provided administration on network services team supporting over 30 NT servers. Served as primary contact for corporate anti-virus activity and backup strategy. Used custom web based helpdesk system to assist end-users with network issues. Local project leader for Windows 2000 server migration. Heavy experience with products such as gigabit Cisco switches and routers. Evaluated SAN technology and VPN configuration along with other new technology.
Systems Administrator from 3/98 to 1/2000
- Managed all software and hardware upgrades, contracts and daily management of multiple HP3000s and RS/6000s. Served as project lead for several full system upgrades including both software and hardware. Trained and mentored computer operations staff.
AS/400 Operator/Administrator from 7/1997 to 3/1998
- Administered AS/400 system running distribution software. Tasks involved executing multi-million dollar plans daily, performing backups, routine system administration and on-call system support.
Technical Support Procurement Specialist from 2/1997 to 7/1997
- Recommended software/hardware solutions. Ordered all computer hardware and software for the company. Used McAfee Help Desk to assist end-users. Tasks ranged from vendor relations to technical need assessment.
The Columbia Club - Indianapolis, IN
Doorman & Valet Supervisor from 11/1993 to 1/1997
- Supervised a 20+ person team. In charge of front door security, monitoring, and revenue collection. This managerial position provided valuable experience in customer service and the organization of an efficient working team in a high-stress Hotel/Restaurant environment.
Special Skills
Complete knowledge of PC and server hardware, HTML fluent, vendor relations including contract negotiations and product procurement, and experience with user training; trained over 300 users in Outlook during 1998 Outlook migration project.
Details on software knowledge are listed below:
Operating Systems - Microsoft Windows 95, 98, ME, XP, NT 4.0, 2000 Pro and Server, 2003 Server, Dos, Mac OS, AIX, HP3000 MPE/iX, OS400. Software knowledge - Most business applications including products by Microsoft, Symantec, Adobe, Impromptu, IBM (Lotus), Cognos (Powerhouse), Architect, Quest (NBSpool), Vesoft, Roc (Orbit), Tivoli (Road Runner), Qedit, SystemTools (Hyena), Computer Associates (Arcserve), Veritas (Backup Exec), Powe
Email us at: jhlearn@yahoo.com
Visit us at: http://www.joelomite.com |
|
2870 Lakewood Drive North
Indianapolis, IN 46280 |
